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            <text>PUBLICATION&#13;
Name in APA Format : Ishak, K.A.&#13;
&#13;
(2016). Relationship value, relationship quality and loyalty among malaysian franchises. International journal of organizational &amp; business excellence. 1(1), 1 - 9.&#13;
(2016). The impacts of relational norms and relationship quality in to franchisee’s loyalty. International review of management and marketing. 6(4S), 6 - 11.&#13;
(2016). The roles of trust in franchising relationship: the malaysian franchisees’ perspectives. Middle-east journal of scientific research . 24(6), 2071 - 2078.&#13;
(2017). The moderating effect of it knowledge on the relationship between organizational factors and information systems interoperability level among jordanian ministries. Australian journal of basic and applied sciences. 11(10), 118 - 127.&#13;
(2018). Cadangan kerangka kajian penyelidikan pemerkasaan keusahawanan dalam kalangan pelajar universiti awam . Jurnal kinabalu. 24(1), 1 - 16.&#13;
(2018). Determinants for ict adoption and problems: evidence from rural based small and medium enterprises in malaysia. international journal of entrepreneurship . 22(4), 1 - 13.&#13;
(2017). Semantic, technical, e-government information systems interoperability and the moderating effect of it capability among ministries in jordan. International journal of economic research. 14(20), 1 - 13.&#13;
(2017). Library’s resources and library’s service quality an important determinants for students’ expectation towards students academic performance. International journal of economic research. 14(20), 11 - 30.&#13;
(2017). Business strategy and performance of logistics companies in malaysia. International journal of economic research. 14(19), 179 - 190.&#13;
(2018). Measuring the dimensionality of human resource management: the perspective of malaysian sme owner-managers ,. Management science letters. 8(5), 317 - 326.&#13;
(2018). Design of robotic arm controller based on internet of things (iot). Journal of telecommunication, electronic and computer engineering. 10(2-3), 5 - 8.&#13;
(2018). Measuring e-learning success with the extension of technology factor in delone &amp; mclean is success model.. International journal of advanced research. 6(11), 422 - 428.&#13;
(2018). Effect of human factor in the success of e-learning with the moderating effect of web self-efficacy in the context of malaysia.. International journal of advanced research. 6(11), 429 - 434.&#13;
(2018). Self-control and social pressure an important determinant on the saving behaviour among university' students. International journal of engineering and technology (uae). 7(4), 462 - 469.&#13;
(2018). The impacts of relational norms and relationship quality on franchise firm’s performance: the empirical of malaysian franchisee. International journal of supply chain management. 7(6), 134 - 142.&#13;
(2018). Kerangka kajian penyelidikan pemerkasaan keusahawanan dalam kalangan pelajar universiti awam. Jurnal kinabalu. 24(1), 1 - 16.&#13;
(2018). Witnessing workplace incivility towards burnout: a conceptual perspective. journal of business and social review in emerging economies. 4(2), 291 - 26.&#13;
(2019). The influence of environmental pressure on information and communication technology: a reliability test. Iosr journal of business and management . 21(4), 47 - 49.&#13;
(2019). The role of environmental pressure on information and communication technology: a conceptual framework. International journal for innovative research in multidisciplinary field. 5(4), 113 - 117.&#13;
(2019). Sustainable green practice in smes – an examination of vbn framework for improving productivity. International journal of supply chain management. 8(3), 651 - 656.&#13;
(2014). Relationship quality: what are main predictors in franchise relationship?. The 1st national conference on management and communication. 1(), 33 - 34.&#13;
(2014). The effect of relationship value on relationship quality and loyalty: an empirical study in franchise system. . Seminar pengurusan kualiti islam (i-qam) 2014. 1(), 3 - 8.&#13;
(2015). The roles relationship value and trust in franchising relationship: the evidence from malaysia franchise sector. . Advance in global business research. 1(), 1 - 12.&#13;
(2015). Determinants of entrepreneurial intention: evidence from uum school of business management students. Conference on business management research ii (cbmr ii) . 1(), 00 - 00.&#13;
(2015). The impacts of relational norms and relationship quality in to franchisee’s loyalty.. Asia international conference 2015. 1(), 00 - 00.&#13;
(2010). The franchising relationship quality: is it important?. International conference of marketing. 1(), 00 - 00.&#13;
(2008). An investigation of factors affecting e-learning acceptance among student in uum: an empirical analysis . 2nd international malaysian educational technology covention. 1(1), 69 - 80.&#13;
(2010). Franchising in malaysia: issues and research agenda. 1st international conference on public policy &amp; social science . 1(1), 00 - 00.&#13;
(2016). Measuring the dimensionality of human resource management: the perspective of malaysian sme owner-managers. Advances in managing operations and sustainability . 00(00), 1 - 12.&#13;
(2017). Students’ expectation towards library’s services. Proceedings of the 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . 1(1), 872 - 894.&#13;
(2017). Relationship between workplace incivility and turnover intention: a conceptual framework. 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . 1(1), 956 - 960.&#13;
(2017). Business strategy and performance of logistics companies in malaysia . Proceedings of the 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . 1(1), 1479 - 1492.&#13;
(2019). Entrepreneurship empowerment among students. Proceedings of the 2nd padang international conference on education, economics, business and accounting (piceeba-2 2018). 64(), 815 - 819.&#13;
(2019). Financial education, financial well-being, credit counselling and debt management agency (akpk). Management of integrity and governance: transforming towards ir 4.0 and beyond. (), - .&#13;
(2013). The relationship quality in franchise networks: is it important to performance?. The 10th asian academy of management international conference 2013. 1(), 479 - 488.&#13;
(2017). Information system adoption and firm performance: the case of smes in bangladesh, SBM, UUM:SBM Publishing&#13;
(2017). An integration of spatial and non-spatial model of customer lifetime value for measuring the survivability of kedai rakyat 1 malaysia, Transformational issues in business management practice (pp. 135 - 148), Kuala Lumpur:Pearson Malaysia Sdn Bhd&#13;
(2017). Chapter 13 an integration of spatial and non-spatial model of customer lifetime value for measuring the survivability of kedai rakyat 1 malaysia, Transformational issues in business management practice: professional issues and controversies (pp. 135 - 148), Kuala Lumpur:Pearson&#13;
(2018). Ethical leadership in malaysia public services, People ideas performance - international experience (pp. 87 - 95), Timisoara, Romania:Solness Publishing House</text>
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            <text>RESEARCH&#13;
&#13;
A new model on leading change for industrial revolution 4.0 and employees' commitment to change in the large companies in malaysia (2019), Member, KPT&#13;
The effect of risk taking propensity, family support, self-efficacy, entrepreneurship educaton towards entrepreneurship behavior: comparative studies between malaysia and nigeria (2018), Leader, ANTARABANGSA&#13;
Pembangunan indeks kualiti perhubungan francais (2016), Leader, UNIVERSITI&#13;
Pembangunan model empowering entrepreneurship dalam kalangan pelajar ipt (2016), Member, UNIVERSITI&#13;
Strategic management implementation practices among smes in kedah and perlis (2015), Leader, UNIVERSITI&#13;
Mediating effect of organizational innovative capability on the relationship between human resource management (hrm) practices and organizational performance of malaysian smes (2014), Member, UNIVERSITI&#13;
Mapping the customer lifetime value of kedai rakyat 1 malaysia (kr1m) for understanding the business sustainability: a new hybrid of geospatial information systems and rfm model (2014), Member, KPT&#13;
Investigating the relationship between relational mechanisms, relationship quality and business performance: a study in education franchise system (2013), Leader, KPT&#13;
Determinant factors for e-learning acceptance : case study for bba programme students (2005), Leader, UNIVERSITI&#13;
Praktis pembangunan aplikasi sistem maklumat dalam sektor farmaseutikal di malaysia: kaitannya dengan kepuasan penggunaan sistem, aktiviti pemprosesan maklumat, dan keupayaan pembuatan keputusan (2005), Member, KPT</text>
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UUM College of Business</text>
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              <text>CV - Dr. Khairol Anuar Bin Ishak</text>
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              <text>UUM Portal</text>
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