269 10 11360 http://sapp.uum.edu.my/kik/files/original/0bd261c5b2c47ffb10af5c000a5277c8.jpg 6bc192c2b1f411366e22f00bd40d647b CV Bibliography LIST OF PUBLICATION H.M. BELAL, Noordin, A., Hasan, Q., & Zaidi, M.F.A. (2018). Value co-creation with customers by facebook community: a successful example of pkt logistics. 3rd international case study conference (icsc) 2018. (), - . LIST OF RESEARCH Rojam health products: innovation for growth and organizational sustainability (2015), Leader, Universiti Occupation Visiting Lecturer (Professor) Location The location of the interview Technology Management and Logistics UUM College of Business Email Body The main body of the email, including all replied and forwarded text and headers quamrul@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Quamrul Hasan Creator An entity primarily responsible for making the resource Prof. Dr. Quamrul Hasan Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2019-09-05 Language A language of the resource English Technology Management and Logistics UUM College of Business http://sapp.uum.edu.my/kik/files/original/5233da8a35a95c0fede35ca57f6133b0.png e47303c6002d7885cb22784784be24c8 CV Bibliography LIST 5 LATEST OF PUBLICATION Value co-creation with customers by facebook community: a successful example of pkt logistics. 3rd international case study conference (icsc) 2018. (), - , (2018). LIST 5 LATEST OF RESEARCH Rojam health products: innovation for growth and organizational sustainability (2015), Leader, Universiti Occupation Lecturer Location The location of the interview echnology Management and Logistics UUM College of Business Email Body The main body of the email, including all replied and forwarded text and headers quamrul@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Quamrul Hasan Creator An entity primarily responsible for making the resource Prof. Dr. Quamrul Hasan Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-19 Language A language of the resource English echnology Management and Logistics UUM College of Business http://sapp.uum.edu.my/kik/files/original/0f96d8e1ccaf45712cafa7d042298705.png a4b1218726d36d6a06fc7a44a88a594a CV Bibliography PUBLICATION Name in APA Format : Saad, R.A.J. (2020). Business zakat compliance behavioral intention in a developing country . Journal of islamic accounting and business research. 11(2), 511 - 530. (2020). Direct channeling of mosque institution fund in financing waqf projects: accepted or declined?. Journal of critical reviews. 7(6), 560 - 567. (2020). Effect of effectiveness of principal leadership and implementation of teacher quality improvement strategies on school quality and quality of graduates in junior high school tourism hospitality accommodation west java-indonesia . Journal of critical reviews. 7(4), 50 - 56. (2020). Enhancing socio-economic justice and financial inclusion in nigeria: the role of zakat, sadaqah and qardhul hassan. Journal of islamic accounting and business research. 11(2), 511 - 530. (2020). Factors affecting students’ intention in adopting takaful. International journal of psychosocial rehabilitation. 24(8), 2533 - 2544. (2020). Integration of waqf towards enhancing financial inclusion and socio-economic justice in nigeria. International journal of ethics and systems. 36(4), 491 - 505. (2020). Islamic stock market behavior toward changes in macroeconomic variables. Journal of critical reviews. 7(6), 585 - 590. (2020). The effect of service and product quality on customer satisfaction through customer awareness of islamic banks in west sumatera, indonesia. Humanities & social sciences reviews . 8(1), 682 - 690. (2019). A review of the study on the impacts of the extensible business reporting language (xbrl). Test engineering and management . 8(9), 2320 - 2329. (2019). Analisis bibliometrik bagi kajian perakaunan analisis bibliometrik bagi kajian perakaunan masjid . International journal of modern trends in social sciences. 2(8), 188 - 199. (2019). Corporate governance practice, risk management and internal control at kedah state zakat board (lznk). International journal of innovation, creativity and change. 6(2), 389 - 404. (2019). Discharging accountability: a case study of a zakat institution in malaysia. International journal of supply chain management . 8(1), 676 - 682. (2019). Factors influencing continuing professional education compliance behavior among accountants in malaysia. 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Model kajian prestasi tadbir urus koperasi di malaysia. Journal of global business and social entrepreneurship. 1(3), 131 - 144. (2017). Pengaruh faktor agama dalam mempengaruhi gelagat kepatuhan pensijilan halal malaysia dalam kalangan usahawan muslim. Journal of islamic, social, economics and development . 2(4), 94 - 101. (2017). Predicting the intention of civil servants to pay zakat. International journal of innovative knowledge concepts. 5(7), 21 - 29. (2017). Tahap kepercayaan institusi zakat di kedah. Journal of global business and social entrepreneurship. 1(4), 69 - 77. (2017). The challenges of zakat management: a case of kano state, nigeria . Asian journal of multidisciplinary studies . 5(7), 142 - 147. (2017). The relationship between self-confidence, self-remembrance and sincerity among staff towards information systems outsourcing success . Studia ubb negotia. 62(4), 45 - 59. (2017). Zakat accountability practices: case study of zakat institution aa. 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(2016). The impact of public governance quality, accountability and effectiveness on intention to pay zakat: moderating effect of trust on zakat institution. International journal of management research and review. 6(1), 1 - 8. (2016). The mediating effect of trust on the relationship between attitude and perceived service quality towards compliance behavior of zakah. International journal of economics and financial issues . 6(7S), 27 - 31. (2016). The moderating effect of subjective norms on the relationship between peer influence and intention to pay zakat. Iosr journal of business and management . 18(1), 74 - 76. (2016). The moderating effects of financial inclusion on qardhul hassan financing acceptance in nigeria: a proposed framework. International journal of economics and financial issues . 6(7S), 143 - 148. (2016). Wang syubhah hasil dari pelupusan sekuriti yang bertukar status dari sekuriti patuh syariah kepada sekuriti tidak patuh syariah yang diistihar oleh majlis penasihat syariah suruhanjaya sekuriti malaysia. Jurnal pengurusan jawhar. 10(1), 115 - 124. (2016). Wang syubhah hasil dari pelupusan sekuriti yang bertukar status dari sekuriti patuh syariah kepada sekuriti tidak patuh syariah yang diistihar oleh majlis penasihat syariah suruhanjaya sekuriti malaysia. Jurnal pengurusan jawhar. 10(1), 115 - 124. (2016). Zakat surplus funds management. International journal of economics and financial issues . 6(7S), 171 - 176. (2015). Evaluating corporate reporting on the internet: the case of zakat institutions in malaysia. Jurnal pengurusan. 42(), 19 - 29. (2015). The impact of zakat service quality on intention to pay zakat: mediating effect of trust on zakat institution . International journal of business, economics and law. 1(), 32 - 33. (2014). A survey of work environment inhibitors to informal workplace learning activities amongst malaysian accountants . Procedia - social and behavioral sciences. 164(), 409 - 414. (2014). Determinants of zakat (islamic tax) compliance behaviour. Journal of islamic accounting and business research. 5(2), 1 - 20. (2014). Islamic accountability framework in the zakat funds management . Procedia - social and behavioral sciences. 164(), 508 - 515. (2011). Internal audit in the statutory bodies and government-linked companies of malaysia: the never ending saga!. Journal of public administration and governance. 1(2), 256 - 297. (2011). The relationship between performance and graphic presentation in unit trusts’ annual reports: malaysian evidence. Journal of business management and accounting. 1(1), 1 - 15. (2010). Faktor-faktor yang mempengaruhi gelagat kepatuhan zakat perniagaan. Jurnal pengurusan. 30(7), 49 - 61. (2009). Peraturan pembayaran zakat kepada institusi zakat: sikap peniaga dan kesannya terhadap gelagat pembayaran zakat perniagaan.. Jurnal syariah. 17(3), 607 - 630. (2007). Causes of financial and non-financial distress: evidence from pn4 investigative audit findings. Utara management journal. 4(), 57 - 75. (2006). Impression management, the case of malaysian financial graphs. International journal of management studies. 13(2), 41 - 74. (2020). Developing a new health aid dashboard system for marginalised muslim community: a case in sabak bernam, selangor. Proceedings of the 4th uum international qualitative research conference (qrc) 2020. (), - . (2020). Information disclosure through communication channels by zakat institution. Icoec2020 e-proceedings. (), 59 - 64. (2018). A comprehensive review on e-commerce research. Aip conference proceedings. 2016(), 020069-1 - 020069-10. (2018). Perceived service quality of zakat institution among muslim businessmen in malaysia. 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The role of ethical leadership in online sustainability reporting: a study on malaysia. 2(2), 78 - 78. (2017). The relationship between self-confidence, self-remembrance and sincerity among staff towards information systems outsourcing success. The role of ethical leadership in online sustainability reporting: a study on malaysia. 2(2), 77 - 77. (2017). The relationship between situational inhibitors and informal learning amongst accountants. The role of ethical leadership in online sustainability reporting: a study on malaysia. 2(2), 35 - 35. (2017). The relationship between situational inhibitors and informal learning amongst accountants. The role of ethical leadership in online sustainability reporting: a study on malaysia. 2(2), 35 - 35. (2016). Determinants of hibah giving behavior. The european proceedings of social and behavioural sciences. XIV(), 437 - 442. (2016). Determinants of qardhul hassan financing acceptance in nigeria. European proceedings of social and behavioral sciences . XIV(), 775 - 781. (2016). Kesan elemen-elemen peranan staf terhadap kejayaan penyumberan luar sistem maklumat . The 1st international conference of management and communication . 1(1), 328 - 338. (2016). Lebihan dana zakat: sejarah dan perkembangan pengurusannya. Proceeding international conference on global social entrepreneurship (koh samui, tahiland) 2016 . 00(), 240 - 249. (2016). Pengukuhan prestasi pengurusan kewangan dan peranan masjid. Seminar islam dan kelestarian ummah 2016. 1(), 255 - 262. (2016). Proposing factors influencing trust towards zakat institutions amongst moslem business owners. The european proceedings of social & behavioural sciences. Volume XIV (), 651 - 658. (2016). Sikap, norma subjektif dan kawalan gelagat ditanggap terhadap gelagat pemberian hibah. Proceeding international conference on global social entrepreneurship (koh samui, tahiland) 2016 . 00(), 350 - 353. (2016). Situational inhibitors to informal learning in the workplace: a case study of accountants. The european proceedings of social & behavioural sciences. Volume XIV (), 25 - 31. (2016). The impact of attitude and perceived service quality on zakah compliance behavior: the mediating effect of trust. The european proceedings of social and behavioural sciences. XIV(), 376 - 381. (2016). The role of reputation, satisfactions of zakat distribution, and service quality in developing stakeholder trust in zakat institution . Proceeding international conference on global social entrepreneurship (koh samui, tahiland) 2016 . 00(), 174 - 180. (2015). Ejen dan impak perubahan dalam pengurusan wang zakat. The 9th isdev international islamic development management conference islamic asset management. 9(), 361 - 380. (2015). Factors influencing business zakah compliance behavior among moslem businessmen in malaysia: a research model. 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Work environment inhibitors to informal workplace learning activities amongst accountants: a malaysian case study. The first qualitative research conference 2012. 1(), 1 - 10. (2011). Kod etika amil zakat: satu cadangan. The world universities 1st zakat conference 2011 (wu1zc 2011). 1(1), 44 - 44. (2011). Kod etika amil zakat: satu perspektif islam. The 5th isdev international islamic development management conference (idmac 2011). 1(1), 27 - 27. (2009). Human resources development in zakah institution . Islamic economics, banking and finance. (), 00 - 00. (2008). Gelagat kepatuhan zakat perniagaan: aplikasi teori tindakan beralasan . Proceedings of national management conference (namac) 2008. 1(1), 00 - 00. (2006). A correlation between performance and graphic presentation in unit trust's annual report. Persidangan kebangsaan pengurusan awam 2006. 1(1), 37 - 38. (2019). Management of capital, assets and liabilities in islamic accounting and takaful institutions, Kelantan:Penerbit Universiti Malaysia Kelantan (2019). Putera raja di bumi sintok, UUM PRESS, UNIVERSITI UTARA MALAYSIA, SINTOK KEDAH:UUM PRESS (2017). Business accounting, Universiti Utara Malaysia, Sintok, Kedah:UUMPress (2008). Business accounting easy guide, Kuala Lumpur:Prentice Hall (2006). Duit banyak bertambah banyak, Batu Caves,Selangor:PTS Professional Publishing Sdn.Bhd (2006). Introduction to managerial accounting 1: learning strategies to improve student performance, Petaling Jaya, Selangor:Prentice Hall (2011). Profesionalisme amil dalam transformasi agihan zakat, Transformasi zakat daripada saradiri kepada zakat produktif (pp. 299 - 328 ), Pulau Pinang:Pusat Urus Zakat, MAINPP dan Pusat Kajian Pengurusan Pembangunan Islam (ISDEV), Universiti Sains Malaysia RESEARCH Teori pilihan rasional dan penglibatan mahasiswa dalam askar wataniah-palapes: satu penelitian empirikal terhadap kesan kemahiran 'soft-skill' pelajar (2020), Member, KPT Lagu melayu terbaik sebagai khazanah negara (2020), Member, UNIVERSITI Designing an investment model for productive management of zakat funds by lembaga zakat negeri kedah (2019), Member, KEMENTERIAN/AGENSI LAIN Merekabentuk model komitmen dan kepercayaan terhadap institusi zakat dalam kalangan usahawan korporat muslim di negeri kedah (2019), Member, KEMENTERIAN/AGENSI LAIN Factors influence the success of accounting information system for zakat in indonesia and malaysia (2019), Leader, ANTARABANGSA Developing a new health aid dashboard system for marginalized muslim community: a role of zakat institution (2019), Member, KPT Pembangunan model ramalan tahap keberkesanan sistem penanaman hidroponik nft dalam meningkatkan pendapatan golongan asnaf zakat b40 (2019), Leader, KPT Designing social media reporting index for zakat institutions (2019), Member, KPT A zakat administration reform for efficient and effective revenue generation and distribution (2018), Leader, KEMENTERIAN/AGENSI LAIN Amalan tadbir urus korporat, pengurusan risiko dan kawalan dalaman di lembaga zakat negeri kedah (2018), Member, KEMENTERIAN/AGENSI LAIN Towards policy redirection on service quality in islamic institutions: a case of zakat institutions in malaysia (2017), Leader, UNIVERSITI Pembentukan model gelagat kepatuhan zakat perniagaan ke arah kelestarian institusi zakat di malaysia (2017), Leader, UNIVERSITI Research and collaboration on the efficiency of financial management and zakat distribution in malaysia and indonesia (2017), Leader, ANTARABANGSA Combating household bankruptcy: developing a new integrated financial education model for malaysian (2016), Member, KPT Determinants of kano government servents intention to pay zakah on employment income (2016), Leader, ANTARABANGSA Zakat surplus and zakat institution accountability practices (2016), Member, UNIVERSITI Faktor-faktor penentu gelagat pemberian hibah (2016), Leader, UNIVERSITI Membina indeks penarafan bagi pengurusan institusi zakat di malaysia (2015), Member, UNIVERSITI Model baharu pelaksanaan pensijilan halal di kalangan usahawan industri kecil dan sederhana (iks) bumiputera (2015), Member, UNIVERSITI Aplikasi pengubahsuaian teori gelagat terancang untuk memahami niat gelagat keusahawanan di kalangan pelajar perakaunan di universiti awam (2015), Leader, UNIVERSITI Factors influencing intentation to pay zakat: evidence from kano nigeria (2015), Leader, UNIVERSITI Dana dan harta masjid sebagai sumber belum diterokai: kajian di negeri kedah darul aman (2014), Leader, UNIVERSITI Designing a new model for management of surplus of zakat funds (2013), Leader, KPT The constitution of zakat institutions governance (2013), Member, UNIVERSITI Research on reducing unnecessary regulatory burden on business in northern region - professional services, education and healthcare (2013), Member, INDUSTRI Research on reducing unnecessary regulatory burden on business in northern region - sector oil and gas, logistics and palm oil (2013), Member, KEMENTERIAN/AGENSI LAIN Gelagat kepatuhan zakat perniagaan: kajian perbandingan antara institusi-institusi zakat di malaysia (2012), Leader, UNIVERSITI Perakaunan zakat pertanian usahawan tani di malaysia (2012), Member, LAIN-LAIN The influence of work environment inhibitors on engagement in informal workplace learning activities amongst accountants in malaysian public accounting firms (2012), Member, UNIVERSITI Keprihatinan pelabur terhadap produk pasaran modal islam (2012), Member, UNIVERSITI Sistem penyampaian maklumat zakat kepada asnaf berasaskan teknologi sistem pesanan ringkas (sms) (2011), Member, KEMENTERIAN/AGENSI LAIN Determinants of investments decision in islamic unit trust funds: an application of theory of planned behavior (2007), Member, INDUSTRI Gelagat kepatuhan zakat perniagaan (2007), Leader, PERSENDIRIAN Internal audit in the statutory bodies and government-linked companies of malaysia (2004), Member, MOSTI A correlation between performance and graphic presentation in unit trust's annual report (2004), Leader, UNIVERSITI Factors associated with financial distress: malaysian public listed companies' experience (2004), Member, UNIVERSITI Occupation Lecturer Location The location of the interview Tunku Puteri Intan Safinaz School of Accountancy UUM Press Telephone 04-9284790 Email Body The main body of the email, including all replied and forwarded text and headers ram@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Ram Al Jaffri Bin Saad Creator An entity primarily responsible for making the resource Ram Al Jaffri Bin Saad Source A related resource from which the described resource is derived UUM Portal Date A point or period of time associated with an event in the lifecycle of the resource 2021-01-18 Language A language of the resource English Prof. Dr. Ram Al Jaffri Bin Saad Tunku Puteri Intan Safinaz School of Accountancy UUM Press http://sapp.uum.edu.my/kik/files/original/0d4e540ef08e2f28c784d5b15c4f742f.png 1a40f54e8cf5af1273d034e116e2d136 CV Bibliography LIST 5 LATEST OF PUBLICATION Higher education subsidy in malaysia: the benefit incidence analysis . Journal of islamic, social, economics and development . 4(25), 72 - 84, (2019). Assessing the malaysia’s higher education funding model: scandinavian versus the anglo-american approach. Journal of islamic, social, economics and development. 4(21), 87 - 103, (2019). Impact of microcredit on women borrower’s quality of life in bahawalpur, pakistan. Journal of advanced research in business and management studies. 5(1), 72 - 86, (2016). Consumption and saving: another glance at the life cycle framework. Journal of economics and development studies. 5(3), 105 - 114, (2017). The structure of society. Journal of economics and sustainable development. 8(18), 201 - 211, (2017). LIST 5 LATEST OF RESEARCH Modelling the effect of energy productivity on country's economic efficiency and competitiveness (2019), Member, Kpt Business integrity country agenda (bica) (2017), Member, Antarabangsa Evaluating the impact of uum on local businesses (2017), Leader, Universiti Developing psychometric profiling assessment tool for enhancing person-organization fit in government-linked companies (glcs) (2016), Member, Universiti Payment for environmental services, rural poverty reduction and agricultural land conservation in oyc state farm settlemnts, nigeria (2015), Leader, Universiti Occupation Lecturer Location The location of the interview Othman Yeop Abdullah Graduate School of Business Telephone 04-9287133 Email Body The main body of the email, including all replied and forwarded text and headers ahroslan@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Roslan B Abdul Hakim Creator An entity primarily responsible for making the resource Prof. Dr. Roslan B Abdul Hakim Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-19 Language A language of the resource English Othman Yeop Abdullah Graduate School of Business http://sapp.uum.edu.my/kik/files/original/701e7530825c7cbe7000d6889350e433.jpg 619f5c458135efcba04de3c3c3356882 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource College of Arts and Sciences (CAS) CV Bibliography LIST OF PUBLICATION Hashim, N., & Awang Hashim, R. (2018). PRACTICING ENTREPRENEURIAL LEARNING AS LEARNING METHOD AT MIDDLE SCHOOL STUDENTS . Journal Entrepreneur and Entrepreneurship. 7(1), 27 - 42. Kaur, A., & Awang Hashim, R. (2018). Home away from home- The role of social support for international students’ adjustment. Malaysian Journal of Learning and Instruction . 1(1), 1 - 1. Kaur, A., Awang Hashim, R., & Manvender Kaur Sarjit Singh (2018). Students’ experiences of co-creating classroom instruction with faculty- a case study in eastern context. Teaching in Higher Education. 23(8), 1 - 17. Yusof, N., Awang Hashim, R., Mohd Sani, M.A., Dalib, S., & Ramli, R. (2018). EXPLORING RELIGION BASED PERSUASIVE FACTORS TO RATIONALISE VIOLENCE AMONG MUSLIM YOUTH IN MALAYSIA. e-Bangi Journal of Social Sciences and Humanities. 15(5), 66 - 78. Kaur, A., Awang Hashim, R., & Manvender Kaur Sarjit Singh (2018). Students’ experiences of co-creating classroom instruction with faculty- a case study in eastern context. Teaching in Higher Education. 0(0), 1 - 17. LIST OF RESEARCH THE TRILINGUAL MATHEMATICS TEST (SEMANG-BM-BI): A TEST ACCOMMODATION FOR MALAYSIAN ORANG ASLI STUDENTS IN ENHANCING MATHEMATICAL LITERACY TOWARDS EDUCATION FOR ALL (2018), Member, KPT CONSTRUCTING SUSTAINABLE DE-RADICALISATIONS STRATEGY ON CONTROLLING RADICALISATION AMONG YOUTH IN MALAYSIA (2018), Member, LAIN-LAIN PENAMBAHBAIKAN MODUL SSI PENARAFAN SETARA: PEMBANGUNAN MODUL INSTRUMEN BAGI MENGUKUR KUALITI PENGALAMAN PEMBELAJARAN PELAJAR (2018), Leader, LAIN-LAIN ESTABLISHING MALAYSIAN GENERIC EMPLOYABILITY TEST (MYGET) PERFORMANCE STANDARD (2018), Leader, LAIN-LAIN Experts' Perspectives on Deradicalisation Strategy in Malaysia (2018), Member, LAIN-LAIN Occupation Lecturer Location The location of the interview Education and Modern Languages UUM College of Arts and Sciences Telephone 04-9285442 Email Body The main body of the email, including all replied and forwarded text and headers rosna@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Rosna Bt Awang Hashim Creator An entity primarily responsible for making the resource Prof. Dr. Rosna Bt Awang Hashim Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2019-06-25 Language A language of the resource English Education and Modern Languages UUM College of Arts and Sciences http://sapp.uum.edu.my/kik/files/original/b34b578a69e10d7d1fcb3bc8e0951847.jpg 7298ec9c0238adeab2a9a6f88180e6f9 CV Bibliography LIST OF PUBLICATION An enhanced house price index model in malaysia: a laspeyres approach . International journal of economic, management and accounting. 27(2), 373 - 396, (2019). Constructing an enhanced house price index model in malaysia: empirical evidence. Jurnal ekonomi malaysia. 53(3), 1 - 20, (2019). Does financial instability of conventional banks affect financial stability of islamic banks in gcc countries?. International journal of financial research. 11(1), 361 - 372, (2020). Musharakah mutanaqisah (mm) home financing for affordability of homeownership: a simulation case study approach. Planning malaysia journal. 17(1), 23 - 34, (2019). Supply overhang of affordable homes: a survival analysis on housing loans application. Planning malaysia journal. 17(1), 250 - 266, (2019). LIST OF RESEARCH Behavioural study on get-rich-quick schemes in malaysia (2019), Member, Kementerian/agensi lain Kajian impak skim pembiayaan mikro kredit amanah ikhtiar malaysia terhadap peningkatan taraf hidup sahabat (2017), Member, Kementerian/agensi lain Conceptualizing the potential use of islamic housing partnership equity trust - (hpet-i) in home financing in malaysia (2016), Member, Kementerian/agensi lain Kajian impak program peneraju tunas geliga terhadap murid-murid peneraju tunas geliga (2015), Member, Industri Malaysia islamic finance education report (mifer) 2014 (2015), Member, Kementerian/agensi lain Occupation Lecturer Location The location of the interview UUM Kampus Kuala Lumpur Telephone 04-928603011 Email Body The main body of the email, including all replied and forwarded text and headers rosylin@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Rosylin Binti Mohd Yusof Creator An entity primarily responsible for making the resource Prof. Dr. Rosylin Binti Mohd Yusof Source A related resource from which the described resource is derived Email Date A point or period of time associated with an event in the lifecycle of the resource 2020-01-19 Language A language of the resource English UUM Kampus Kuala Lumpur UUM Kampus Kuala Lumpur http://sapp.uum.edu.my/kik/files/original/cc7cee9bb6d14c5607622b3cf31971f5.png 23c525059a5c85d8101444e4dba58ccf CV Bibliography LIST 5 LATEST OF PUBLICATION Factors affecting recommendation for higher education destination: the case of malaysia . Global business management review. 11(2), 77 - 96, (2019). Higher education subsidy in malaysia: the benefit incidence analysis . Journal of islamic, social, economics and development . 4(25), 72 - 84, (2019). Assessing the malaysia’s higher education funding model: scandinavian versus the anglo-american approach. Journal of islamic, social, economics and development. 4(21), 87 - 103, (2019). Analysing the factors affecting international students to advance to postgraduate studies in a host country. Journal of economics and sustainability. 2(1), 46 - 57, (2019). Is malaysia’s economic growth associated with the creation and expansion of the middle class in malaysia?. Journal of economics and sustainable development. 4(8), 189 - 196, (2017). LIST 5 LATEST OF RESEARCH Pelan pembangunan negeri kedah 2035 (2019), Member, Kementerian/agensi lain Pemantapan dan pengharmonian akta serta sistem tadbir urus pendidikan tinggi (2019), Member, Lain-lain Tren model dan perubahan perniagaan syarikat yang menubuhkan ipts (2018), Member, Lain-lain Kajian indeks belia sarawak (2018), Member, Lain-lain Indeks belia johor 2016 (ibj'16) (2016), Member, Kementerian/agensi lain Occupation Lecturer Location The location of the interview Economics,Finance and Banking UUM College of Business Telephone 04-9286775 Email Body The main body of the email, including all replied and forwarded text and headers russ1140@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Russayani Bt Ismail Creator An entity primarily responsible for making the resource Prof. Dr. Russayani Bt Ismail Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-20 Language A language of the resource English Economics Finance and Banking UUM College of Business http://sapp.uum.edu.my/kik/files/original/396dd53ee002ca77bc961c8ca4c55e6c.png f2ff3b0d8ab06733b304c5d37d1f57f1 CV Bibliography LIST 5 LATEST OF PUBLICATION Employee motivation: a research framework. Proceeding of the learning organization. 9789699948015(), 00 - 00, (2014). A large neighbourhood search to solve capacitated planar location-allocation problem. International conference on quantitative sciences and its applications 2014. 1(1), 00 - 00, (2014). The key drivers of online consumers' intention to purchase in an online auction: a reference from southeast emerging market. Journal of internet and e-business studies. 2012(-), 1 - 17, (2012). LIST 5 LATEST OF RESEARCH Masri: tapping into south east asia halal food markets (2015), Leader, Universiti Solving the capacitated continuous location problem by large neighbourhood search (2014), Member, Universiti Occupation Lecturer Location The location of the interview Othman Yeop Abdullah Graduate School of Business Telephone 04-9287140 Email Body The main body of the email, including all replied and forwarded text and headers ruswiati@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Ruswiati Surya Saputra Creator An entity primarily responsible for making the resource Prof. Dr. Ruswiati Surya Saputra Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-20 Language A language of the resource English Othman Yeop Abdullah Graduate School of Business http://sapp.uum.edu.my/kik/files/original/dc021410564116270352cbd4d3995815.png 1738160ee437b3478206cffbb9643535 CV Bibliography LIST 5 LATEST OF PUBLICATION Linking brand engagement to customer-based brand equity and role of brand experience, brand personality, and brand affect: a case of automobile market of pakistan. Management science letters . 10(10), 2237 - 2248, (2020). Accessibility, security, trust, service quality, and satisfaction the most significant antecedents affects online banking users. journal of computational and theoretical nanoscience. 16(12), 4985 - 4990, (2019). Does halal product availability and accessibility enhanced halal awareness and intention to purchase halal packaged food products: malaysia and thailand’s halal industry perspective . International journal of supply chain management. 9(1), 921 - 930, (2020). Investigating the effects of customer-based brand equity on turnover intentions with mediating effect of customer citizenship behavior. Management science letters. 10(2), 279 - 286, (2020). Consumer purchase intention on halal packaged food products: does halal logo and ingredients matter? . Journal of islamic, social, economics and development . 4(23), 78 - 86, (2019). LIST 5 LATEST OF RESEARCH The influence of halal marketing strategies on intention to purchase halal product (2019), Member, Antarabangsa Pembangunan indeks kualiti perkhidmatan zakat negeri kedah (2018), Member, Kementerian/agensi lain Smes readiness in adopting digital marketing strategies (2018), Member, Antarabangsa An empirical study in comparing the brand indentity and brand image : a case of branding strategies in uum (2017), Member, Universiti Kajian pasaran dan daya maju projek dalam "manager's coffee" di universiti utara malaysia (2016), Leader, Universiti Occupation Lecturer Location The location of the interview Business Management UUM College of Business Telephone 04-9287402 Email Body The main body of the email, including all replied and forwarded text and headers iza70@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Salniza Bt Md. Salleh Creator An entity primarily responsible for making the resource Prof. Dr. Salniza Bt Md. Salleh Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-19 Language A language of the resource English Business Management UUM College of Business http://sapp.uum.edu.my/kik/files/original/c47dc9fa03d4a0976f149477c0d23d78.png 44e9bab404e10718164b1ce336a8b509 CV Bibliography PUBLICATION Mokhtar, S.S.M. (2013). Innovation process from the perspective of measurement. International journal of innovation and applied studies. 3(1), 255 - 261. (2013). The moderating effect of long-term orientation culture on the relationship between trust, personalization and customer satisfaction and loyalty: a proposed framework. International journal of academic research in business and social sciences. 3(9), 117 - 131. (2013). ‘temporary non-appearance of memory’ among the interviewees: methodology enhancement in qualitative research for achieving high quality data. Middle-east journal of scientific research . 13(), 16 - 22. (2013). The effects of customer focus on new product performance. Business strategy series. 14(2/3), 67 - 71. (2013). Sustaining a quality management system: process, issues and challenges. Business strategy series. 14(4), 123 - 130. (2013). Examining the relationship among tqm, organizational learning and innovation performance. World applied sciences journal. 23(13), 22 - 26. (2013). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di uum. International journal of business and technopreneurship. 3(1), 141 - 159. (2013). An empirical investigation of brand loyalty behavior among hotel employees in northern malaysia. International journal of business and social science (ijbss). 4(2), 138 - 148. (2013). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di universiti utara malaysia (uum). International journal of business and technopreneurship. 3(), 00 - 00. (2014). How innovation capability can be a mediate between knowledge management and innovation performance?. International business management. 8(2), 118 - 125. (2014). The effect of tqm practices on technological innovation capabilities: applying on malaysian manufacturing sector. International journal for quality research. 8(2), 197 - 216. (2014). Key elements of market orientation on malaysian smes performance. Journal of muamalat and islamic finance research. 15(1), 49 - 64. (2014). The role of long-term orientation and service recovery on the relationships between trust, bonding, customer satisfaction and customer loyalty: the case of nigerian retail banks. Asian social science . 10(2), 209 - 220. (2014). Attainment of capital and competency towards intrinsic career success. . Journal of emerging economies and islamic research. 2(1), 1 - 12. (2014). ‘my problem solved, that’s all !!’: a phenomenological approach to consumer complaint redressal in malaysia.. Procedia - social and behavioral sciences. 130(), 431 - 438. (2014). Effects of customer relationship management strategy on callcentre’s employee intention to quit: evidence from malaysia call centers. Procedia - social and behavioral sciences. 130(), 305 - 315. (2015). Relationship marketing, long term orientation and customer loyalty in higher education. Mediterranean journal of social sciences. 6(4), 466 - 474. (2015). Does service recovery lead to customer satisfaction and loyalty in airline industry? a perceived justice theory approach.. World applied sciences journal. 33(2), 256 - 262. (2015). Moderating effect of perceived risk on the relationship between product safety and intention. Advanced science letters. 5(), 205 - 212. (2015). Impact of relational dynamics on customer loyalty in higher education sector: the moderating role of long term orientation. International journal of management sciences. 5(3), 196 - 205. (2016). Automotive after-sales service quality attributes and customer loyalty: an empirical study of malaysian national carmakers. Asean entrepeneurship journal. 2(2), 70 - 79. (2014). The influence of crm organization and knowledge management on employee job satisfaction and intention to quit: malaysia call center perspective.. World applied sciences journal. 32(12), 2412 - 2420. (2014). The consequences of qualitative overstretch on employee intention to quit in malaysia crm call centers. Journal of human resources management and labor studies. 2(2), 55 - 70. (2014). The effect of tqm practices on technological innovation capabilities: applying on malaysian manufacturing sector. International journal for quality research. 8(2), 197 - 216. (2017). Does interaction between tqm practices and knowledge management processes enhance the innovation performance? . International journal of quality & reliability management . 34(7), 955 - 974. (2015). Automotive after-sales service quality and relationship quality in malaysian national car makers . International academic research journal of business and technology. 1(2), 165 - 174. (2016). Exploring the antecedents of customer loyalty in the malaysian retail sector . International review of management and marketing. 6(3), 577 - 583. (2012). The influence of educational-factor capital on the tangible career outcomes of mba graduates.. International journal of business management studies. 4(1), 31 - 43. (2012). The impact of crm implementation on employee job satisfaction and intention to quit: evidence from malaysia call centers. International journal of multidisciplinary thought. 2(3), 177 - 183. (2012). A review on the role of managerial levers in innovation management. International journal of contemporary business studies. 3(6), 6 - 14. (2012). Determinants of customer behavioural responses in the nigerian retail banks: structural equation modeling approach . African journal of business management. 6(4), 1652 - 1659. (2016). Ethical marketing practices viewed through consumer spectacles eti?ne marketinške prakse promatrane o?ima potroša?a. Trziste. 28(1), 29 - 45. (2016). What determines adoption of e-banking among nigerians? a conceptual approach . Journal of emerging economies and islamic research. 4(2), 1 - 12. (2016). Linking attitude to actual purchase of herbal product in malaysia: the moderating role of perceived risk. Journal of asian business strategy . 6(2), 22 - 30. (2016). Mediating effect of satisfaction on service quality, image and student loyalty in higher education. Iosr journal of business and management . 18(2), 69 - 72. (2016). Moderating effect of technology innovation on service quality, image and student loyalty in higher education.
international journal of management research and review . 6(4), 502 - 510. (2016). The influence of e-satisfaction, e-trust and hedonic motivation on the adoption of e-banking and its determinants in nigeria: a pilot study. Mediterranean journal of social sciences. 7(1), 54 - 63. (2016). The actual purchase of herbal products in malaysia: the moderating effect of perceived benefit. The european proceedings of social & behavioural sciences . XIV(), 83 - 88. (2016). An exploratory study of muslim consumers’ expectation of an islamic–based retail store and their patronage motive. The european proceedings of social & behavioural sciences . XIV(), 731 - 736. (2016). Analysis of service quality, university image and student satisfaction on student loyalty in higher education in nigeria.. International business management. 10(12), 2490 - 2502. (2016). Leadership quality and the performance of market driven organizations.. Research journal of applied sciences. 11(6), 304 - 309. (2017). The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants. International journal of bank marketing. 35(4), 558 - 582. (2017). Quality management system iso 9001:2008 and iso 9001:2015 standards within higher education institutions . Journal of global business and social entrepreneurship (gbse) . 3(6), 40 - 46. (2017). Quality management system, employee satisfaction and employee performance in private higher education institutions: a proposed framework.
international journal of management research and review . 7(6), 681 - 686. (2017). Effect of procedural justice, perceived safety and forgiveness in nigeria’s domestic airline service. International journal of supply chain management. 6(2), 183 - 189. (2017). Effect of perceived safety, procedural justice on domestic airline passengers of nigeria. Journal of business and retail management research . 12(1), 161 - 168. (2017). Managing consumer-based brand equity through brand experience in islamic banking. Journal of islamic marketing. 8(2), 218 - 242. (2017). Employee critical psychological states as determinants of employee brand equity in banking: a multi-group analysis. Banks and bank systems. 12(3), 61 - 73. (2017). Managing absorptive capacity to enhance the influence of tqm practices on product innovation performance. International journal of economic research. 14(20), 1 - 8. (2017). Facilitating conditions and perceived security as antecedents of trust among e-banking customers in nigeria. International journal of economic research. 14(20), 1 - 12. (2012). Assessing the mediating role of marketing capability in the relationship between tqm practices and innovation performance dynamic capabilities approach . International journal of business and social science (ijbss). 3(23), 165 - 176. (2017). The impact of hospital reputation on patient loyalty. International journal of economic research. 14(20), 1 - 9. (2018). The strategic options to enhance the competitive advantage of malaysian restaurant sector. Geojournal of tourism and geosites. 21(1), 123 - 132. (2018). Employee brand equity and brand empowerment in islamic banking: mediating role of brand psychological ownership. Academy of accounting and financial studies journal. 22(SI), 1 - 5. (2017). Image, perceived quality, perceived value and student loyalty in the higher education institutions. International journal of economic research. 14(2), 371 - 380. (2017). Employee critical psychological states as determinants of employee brand equity in banking: a multi-group analysis. Banks and bank systems. 12(3), 61 - 73. (2017). Managing consumer-based brand equity through brand experience in islamic banking. Journal of islamic marketing. 8(2), 218 - 242. (2018). Brand equity and the role of emergency medical care service quality of private cardiac institutes: an empirical investigation . International journal of pharmaceutical and healthcare marketing. 12(1), 44 - 60. (2018). The impact of automotive after-sales service quality and alternative attractiveness on customer loyalty. International journal of supply chain management. 7(1), 177 - 187. (2018). Do risk and fun matter in the adoption of mobile commerce in nigeria? a pls-sem approach. Advanced science letters. 8(2018), 507 - 518. (2018). The antecedents’ strategies and processes of product innovation performance. Management science letters. 8(11), 1183 - 1198. (2018). Conceptualizing the relation between halal logo, perceived product quality and the role of consumer knowledge. Journal of islamic marketing. 9(4), 727 - 746. (2018). Evaluating relationship between islamic store image and malay muslim consumer attitudes’ in patronizing a store. International journal of supply chain management. 7(6), 108 - 113. (2019). Tourism intention: the empirical investigations of pull, push and perceived security factors in nigeria. Geojournal of tourism and geocites. 25(2), 358 - 374. (2019). The antecedents of online shopping website continuance intention. International journal of innovative technology and exploring engineering. 8(8S), 76 - 79. (2019). Relationship of quality management system iso 9001:2008 and employee performance in private higher education institutions. Journal of advanced research in dynamical & control systems. 11(05), 1090 - 1094. (2019). Does e-satisfaction mediate the relationship between e-banking adoption and its determinants; hybrid approach to tam. Journal of adv research in dynamical & control systems. 11(05), 602 - 613. (2019). Water sustainability in campus: a framework in optimizing social cost . International journal of recent technology and engineering. 8(2S2), 183 - 186. (2019). The mediating effect of human capital on the relationship between strategic innovation and the performance of manufacturing smes in yemen. Organizations and markets in emerging economies . 10(1), 57 - 77. (2019). Does halal logo influence muslim purchase decision? a comparative study between extrinsic and intrinsic religious people. Voice of academia. 15(2), 61 - 68. (2019). Consumer purchase intention on halal packaged food products: does halal logo and ingredients matter? . Journal of islamic, social, economics and development . 4(23), 78 - 86. (2019). Reliability and validity of instruments measuring individual lifestyle scale. International journal of engineering and advanced technology (ijeat). 9(1), 2548 - 2552. (2020). Does halal product availability and accessibility enhanced halal awareness and intention to purchase halal packaged food products: malaysia and thailand’s halal industry perspective . International journal of supply chain management. 9(1), 921 - 930. (2019). Accessibility, security, trust, service quality, and satisfaction the most significant antecedents affects online banking users. journal of computational and theoretical nanoscience. 16(12), 4985 - 4990. (2020). Linking brand engagement to customer-based brand equity and role of brand experience, brand personality, and brand affect: a case of automobile market of pakistan. Management science letters . 10(10), 2237 - 2248. (2020). E-banking as a financial supply chain system: can e-tam improve trust and the rate of adoption? . International journal of supply chain management. 9(2), 216 - 226. (2020). The service excellence performance of public universities in malaysian - an internal client’s experiences. Journal of educational research and indigenous studies. 1(1), 1 - 13. (2020). Service excellence in the malaysian public university: a pilot study. European academic research. 8(1), 1 - 17. (2020). The influence of service quality and brand reputation on customer satisfaction in zakat institution . International journal of supply chain management. 9(2), 240 - 244. (2020). Market readiness and the success of green implementations: are they linked?. Test engineering and management . 83(March-April), 2948 - 2951. (2020). Green innovation: is it a marketing strategy to enhance organizational sustainability?. Test engineering and management. 83(March-April), 2952 - 2970. (2013). Modelling the mediation effect of service recovery on the relationship between customer complaints and customer loyalty in retail banking industry . Modelling the mediation effect of service recovery on the relationship between customer complaints and customer loyalty in retail banking industry. 3(4), 32 - 38. (2012). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di universiti utara malaysia (uum) . International conference & carnival on management system (incams). 2(), 00 - 00. (2014). Sistem pengurusan kualiti islam; aspek tanggungjawab pengurusan dan jawatankuasa syariah . Seminar pengurusan kualiti islam (i-qam)2014. 1(), 0 - 0. (2015). Store choice criteria in small scale retail store: a survey on muslim consumers patronage behavior in malaysia.. 3rd international conference on rural development and entrepreneurship (icore2015): ‘technology, innovation and creativity’ . 3(), 00 - 00. (2011). Direct and indirect effect of internal market orientation on employee brand citizenship behavior: a theoretical framework. Developing a comprehensive performance measurement model for public sectors. 1(), 1 - 6. (2011). Developing a framework for assessing individual capital, competencies, and career success of mba graduates. Transforming human capital in innovation - led economy. 1(), 716 - 728. (2010). The relationship between internal market orientation and employee loyalty behavior. 5th national human resource management conference 2010. 1(), 232 - 240. (2015). People, programme structure and education cost: does it matter to student intentions on selecting higher education institution?. 2nd international conference on innovation and sustainability (icois2015). 1(), 00 - 00. (2012). The impact of crm implementations on employee job satisfaction and attrition rate: evidence from malaysia call centers. . The impact of crm implementations on employee job satisfaction and attrition rate: evidence from malaysia call centers. . (), 1 - 11. (2012). The moderating effect of organizational culture between proactive market orientation and hotel business performance in thailand. The moderating effect of organizational culture between proactive market orientation and hotel business performance in thailand. (), 1 - 12. (2017). Facilitating conditions and perceived security as antecedents of trust among e-banking customers in nigeria. 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . (), 1025 - 1036. (2017). The impact of hospital reputation on patient loyalty. 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . (), 133 - 139. (2013). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di uum. International conference & carnival on management system (incams). 3(1), 141 - 159. (2018). Understanding mobile commerce intention among nigerians: hybriding tpb, utaut and role of perceived security and awareness. Agba 15th world annual conference. xx(xx), xx - xx. (2018). Must it be serious? testing gamification, hedonic, and cultural factors in the adoption of smartphone banking. 11th international conference on new challenges in management and business. xx(xx), 87 - 87. (2018). Does e-satisfaction mediate the relationship between e-banking adoption and its determinants? hybrid approach to tam. 3rd international conference on business management. xx(xx), xx - xx. (2019). A conceptual framework for logistics service quality (lsq) and omi-channel retailing capabilities in malaysia. 1st international scholars conference 2019 universiti utara malaysia. xx(xx), 33 - 33. (2019). Does utaut complement tam in the prediction of adoption of e-banking among nigerians? . 1st international scholars conference 2019 universiti utara malaysia. xx(xx), 14 - 14. (2019). Halal logo or ingredients? : consumer purchase intention oh halal packaged food products. Proceedings of 2nd international conference on business, humanities and education . 0(0), 116 - 123. (2019). Quality management system iso 9001:2008 and employee satisfaction in private higher education institutions. Seminar wancana pendidikan. 2(), 1 - 6. (2017). Innovation strategies, Universiti Utara Malaysia UUM, Sintok, Kedah :SBM Publication (2013). Bab 5 amalan 5s dan kumpulan inovatif dan kreatif, Pengurusan kualiti di institut pengajian tinggi (pp. 105 - 144), UUM Sintok:UUM Press (2013). Bab 5 amalan 5s dan kumpulan inovatif dan kreatif, Pengurusan kualiti di institut pengajian tinggi) (pp. 105 - 144), UUM Sintok:UUM Press RESEARCH Pembentukan pelan strategik lembaga zakat negeri kedah (2019), Member, KEMENTERIAN/AGENSI LAIN The influence of halal marketing strategies on intention to purchase halal product (2019), Member, ANTARABANGSA Pembangunan indeks kualiti perkhidmatan zakat negeri kedah (2018), Leader, KEMENTERIAN/AGENSI LAIN Smes readiness in adopting digital marketing strategies (2018), Member, ANTARABANGSA An integrated model to enhance malaysia manufacturing product innovation performance (2017), Leader, UNIVERSITI Developing green growth model of smes for a sustainable business development in malaysia (2017), Member, KPT An empirical study in comparing the brand indentity and brand image : a case of branding strategies in uum (2017), Member, UNIVERSITI The impact of food packaging cues on perceived product quality : evidence from pakistani consumer market (2017), Leader, UNIVERSITI Kajian pasaran dan daya maju projek dalam "manager's coffee" di universiti utara malaysia (2016), Member, UNIVERSITI Relationship between automotive after-sales service quality, relationship quality, alternative attractiveness and customer loyalty in malaysian national car maker (2016), Leader, UNIVERSITI Kajian pasaran pembangunan semula taman siswa bandar darul aman (2015), Member, UNIVERSITI Kesan antesen, risiko serta manfaat terhadap sikap, niat dan belian sebenar produk herba di malaysia (2015), Leader, UNIVERSITI The influences of e-satisfaction, e-trust and hedonic motivation on the relationship between e-banking adoption and its determinants in nigeria (2015), Leader, UNIVERSITI Pelan pemasaran mada (2015), Member, KEMENTERIAN/AGENSI LAIN Relationship marketing and loyalty : the moderating role of long-term orientation in nigeria higher education sector (2015), Leader, UNIVERSITI Kajian penandaarasan amalan terbaik strategi perniagaan darulaman golf resort bhd (2015), Member, INDUSTRI The impact of innovation process on innovation outcome and firm performance: an emperical study of electrical and electronics sector in malaysia (2013), Leader, UNIVERSITI Assessing the relationship among tqm practices, knowledge management, innovation capabilities and innovation performance (2012), Member, UNIVERSITI Kajian konsep dan pembentukan standard sistem pengurusan kualiti berlandaskan islam dalam industri perkhidmatan bagi perlaksanaan di negara pertubuhan persidangan islam atau oic (the organization of the islamic conference) (2012), Member, KPT The new measurement/construct of islamic retail store attributes influence on muslim consumer patronage behavior in malaysia (2012), Leader, KPT The impact of crm implementations on employee job satisfaction and attrition rate: evidence from malaysia call centers (2012), Leader, UNIVERSITI Influnce of service quality, corporate image and perceived value on customer behavioral reaponses in the nigerian banks: the moderating effects of switching costs and culture (2011), Leader, UNIVERSITI The direct and indirect effect of internal marketing orientation and brand identity on brand performance: study on uum cob (2011), Member, UNIVERSITI Work related outcomes through employees perception on soft tqm: the moderating impact of sprituality at the workplace (2011), Member, UNIVERSITI Employee brand citizenship behavior : the internal marketing perspective (2010), Member, KPT Market orientation practices of kedah state small medium enterprise (sme) and its effects on organizational performance (2010), Leader, KPT The impacts of customer relationship management on caller satisfaction in customer contact center industry: evidence from malaysia. (2010), Leader, UNIVERSITI Pembentukan piawaian sistem pengurusan kualiti islam: kajian konsep dan istinbat hukum serta tahap penerimaan oleh organisasi di malaysia (2010), Member, KPT Kajian islamic quality management system (iqms) (2008), Leader, INDUSTRI Determinants of customer satisfaction in financial service institutions (2000), Member, KPT Occupation Lecturer Location The location of the interview Business Management Quality Management Institute Telephone 04-9287467 Email Body The main body of the email, including all replied and forwarded text and headers sany@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Sany Sanuri bin Mohd. Mokhtar Creator An entity primarily responsible for making the resource Sany Sanuri bin Mohd. Mokhtar Source A related resource from which the described resource is derived UUM Portal Date A point or period of time associated with an event in the lifecycle of the resource 2020-08-27 Language A language of the resource English Business Management Quality Management Institute