274 10 11580 http://sapp.uum.edu.my/kik/files/original/cc7cee9bb6d14c5607622b3cf31971f5.png 23c525059a5c85d8101444e4dba58ccf CV Bibliography LIST 5 LATEST OF PUBLICATION Factors affecting recommendation for higher education destination: the case of malaysia . Global business management review. 11(2), 77 - 96, (2019). Higher education subsidy in malaysia: the benefit incidence analysis . Journal of islamic, social, economics and development . 4(25), 72 - 84, (2019). Assessing the malaysia’s higher education funding model: scandinavian versus the anglo-american approach. Journal of islamic, social, economics and development. 4(21), 87 - 103, (2019). Analysing the factors affecting international students to advance to postgraduate studies in a host country. Journal of economics and sustainability. 2(1), 46 - 57, (2019). Is malaysia’s economic growth associated with the creation and expansion of the middle class in malaysia?. Journal of economics and sustainable development. 4(8), 189 - 196, (2017). LIST 5 LATEST OF RESEARCH Pelan pembangunan negeri kedah 2035 (2019), Member, Kementerian/agensi lain Pemantapan dan pengharmonian akta serta sistem tadbir urus pendidikan tinggi (2019), Member, Lain-lain Tren model dan perubahan perniagaan syarikat yang menubuhkan ipts (2018), Member, Lain-lain Kajian indeks belia sarawak (2018), Member, Lain-lain Indeks belia johor 2016 (ibj'16) (2016), Member, Kementerian/agensi lain Occupation Lecturer Location The location of the interview Economics,Finance and Banking UUM College of Business Telephone 04-9286775 Email Body The main body of the email, including all replied and forwarded text and headers russ1140@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Russayani Bt Ismail Creator An entity primarily responsible for making the resource Prof. Dr. Russayani Bt Ismail Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-20 Language A language of the resource English Economics Finance and Banking UUM College of Business http://sapp.uum.edu.my/kik/files/original/396dd53ee002ca77bc961c8ca4c55e6c.png f2ff3b0d8ab06733b304c5d37d1f57f1 CV Bibliography LIST 5 LATEST OF PUBLICATION Employee motivation: a research framework. Proceeding of the learning organization. 9789699948015(), 00 - 00, (2014). A large neighbourhood search to solve capacitated planar location-allocation problem. International conference on quantitative sciences and its applications 2014. 1(1), 00 - 00, (2014). The key drivers of online consumers' intention to purchase in an online auction: a reference from southeast emerging market. Journal of internet and e-business studies. 2012(-), 1 - 17, (2012). LIST 5 LATEST OF RESEARCH Masri: tapping into south east asia halal food markets (2015), Leader, Universiti Solving the capacitated continuous location problem by large neighbourhood search (2014), Member, Universiti Occupation Lecturer Location The location of the interview Othman Yeop Abdullah Graduate School of Business Telephone 04-9287140 Email Body The main body of the email, including all replied and forwarded text and headers ruswiati@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Ruswiati Surya Saputra Creator An entity primarily responsible for making the resource Prof. Dr. Ruswiati Surya Saputra Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-20 Language A language of the resource English Othman Yeop Abdullah Graduate School of Business http://sapp.uum.edu.my/kik/files/original/dc021410564116270352cbd4d3995815.png 1738160ee437b3478206cffbb9643535 CV Bibliography LIST 5 LATEST OF PUBLICATION Linking brand engagement to customer-based brand equity and role of brand experience, brand personality, and brand affect: a case of automobile market of pakistan. Management science letters . 10(10), 2237 - 2248, (2020). Accessibility, security, trust, service quality, and satisfaction the most significant antecedents affects online banking users. journal of computational and theoretical nanoscience. 16(12), 4985 - 4990, (2019). Does halal product availability and accessibility enhanced halal awareness and intention to purchase halal packaged food products: malaysia and thailand’s halal industry perspective . International journal of supply chain management. 9(1), 921 - 930, (2020). Investigating the effects of customer-based brand equity on turnover intentions with mediating effect of customer citizenship behavior. Management science letters. 10(2), 279 - 286, (2020). Consumer purchase intention on halal packaged food products: does halal logo and ingredients matter? . Journal of islamic, social, economics and development . 4(23), 78 - 86, (2019). LIST 5 LATEST OF RESEARCH The influence of halal marketing strategies on intention to purchase halal product (2019), Member, Antarabangsa Pembangunan indeks kualiti perkhidmatan zakat negeri kedah (2018), Member, Kementerian/agensi lain Smes readiness in adopting digital marketing strategies (2018), Member, Antarabangsa An empirical study in comparing the brand indentity and brand image : a case of branding strategies in uum (2017), Member, Universiti Kajian pasaran dan daya maju projek dalam "manager's coffee" di universiti utara malaysia (2016), Leader, Universiti Occupation Lecturer Location The location of the interview Business Management UUM College of Business Telephone 04-9287402 Email Body The main body of the email, including all replied and forwarded text and headers iza70@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Salniza Bt Md. Salleh Creator An entity primarily responsible for making the resource Prof. Dr. Salniza Bt Md. Salleh Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-19 Language A language of the resource English Business Management UUM College of Business http://sapp.uum.edu.my/kik/files/original/c47dc9fa03d4a0976f149477c0d23d78.png 44e9bab404e10718164b1ce336a8b509 CV Bibliography PUBLICATION Mokhtar, S.S.M. (2013). Innovation process from the perspective of measurement. International journal of innovation and applied studies. 3(1), 255 - 261. (2013). The moderating effect of long-term orientation culture on the relationship between trust, personalization and customer satisfaction and loyalty: a proposed framework. International journal of academic research in business and social sciences. 3(9), 117 - 131. (2013). ‘temporary non-appearance of memory’ among the interviewees: methodology enhancement in qualitative research for achieving high quality data. Middle-east journal of scientific research . 13(), 16 - 22. (2013). The effects of customer focus on new product performance. Business strategy series. 14(2/3), 67 - 71. (2013). Sustaining a quality management system: process, issues and challenges. Business strategy series. 14(4), 123 - 130. (2013). Examining the relationship among tqm, organizational learning and innovation performance. World applied sciences journal. 23(13), 22 - 26. (2013). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di uum. International journal of business and technopreneurship. 3(1), 141 - 159. (2013). An empirical investigation of brand loyalty behavior among hotel employees in northern malaysia. International journal of business and social science (ijbss). 4(2), 138 - 148. (2013). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di universiti utara malaysia (uum). International journal of business and technopreneurship. 3(), 00 - 00. (2014). How innovation capability can be a mediate between knowledge management and innovation performance?. International business management. 8(2), 118 - 125. (2014). The effect of tqm practices on technological innovation capabilities: applying on malaysian manufacturing sector. International journal for quality research. 8(2), 197 - 216. (2014). Key elements of market orientation on malaysian smes performance. Journal of muamalat and islamic finance research. 15(1), 49 - 64. (2014). The role of long-term orientation and service recovery on the relationships between trust, bonding, customer satisfaction and customer loyalty: the case of nigerian retail banks. Asian social science . 10(2), 209 - 220. (2014). Attainment of capital and competency towards intrinsic career success. . Journal of emerging economies and islamic research. 2(1), 1 - 12. (2014). ‘my problem solved, that’s all !!’: a phenomenological approach to consumer complaint redressal in malaysia.. Procedia - social and behavioral sciences. 130(), 431 - 438. (2014). Effects of customer relationship management strategy on callcentre’s employee intention to quit: evidence from malaysia call centers. Procedia - social and behavioral sciences. 130(), 305 - 315. (2015). Relationship marketing, long term orientation and customer loyalty in higher education. Mediterranean journal of social sciences. 6(4), 466 - 474. (2015). Does service recovery lead to customer satisfaction and loyalty in airline industry? a perceived justice theory approach.. World applied sciences journal. 33(2), 256 - 262. (2015). Moderating effect of perceived risk on the relationship between product safety and intention. Advanced science letters. 5(), 205 - 212. (2015). Impact of relational dynamics on customer loyalty in higher education sector: the moderating role of long term orientation. International journal of management sciences. 5(3), 196 - 205. (2016). Automotive after-sales service quality attributes and customer loyalty: an empirical study of malaysian national carmakers. Asean entrepeneurship journal. 2(2), 70 - 79. (2014). The influence of crm organization and knowledge management on employee job satisfaction and intention to quit: malaysia call center perspective.. World applied sciences journal. 32(12), 2412 - 2420. (2014). The consequences of qualitative overstretch on employee intention to quit in malaysia crm call centers. Journal of human resources management and labor studies. 2(2), 55 - 70. (2014). The effect of tqm practices on technological innovation capabilities: applying on malaysian manufacturing sector. International journal for quality research. 8(2), 197 - 216. (2017). Does interaction between tqm practices and knowledge management processes enhance the innovation performance? . International journal of quality & reliability management . 34(7), 955 - 974. (2015). Automotive after-sales service quality and relationship quality in malaysian national car makers . International academic research journal of business and technology. 1(2), 165 - 174. (2016). Exploring the antecedents of customer loyalty in the malaysian retail sector . International review of management and marketing. 6(3), 577 - 583. (2012). The influence of educational-factor capital on the tangible career outcomes of mba graduates.. International journal of business management studies. 4(1), 31 - 43. (2012). The impact of crm implementation on employee job satisfaction and intention to quit: evidence from malaysia call centers. International journal of multidisciplinary thought. 2(3), 177 - 183. (2012). A review on the role of managerial levers in innovation management. International journal of contemporary business studies. 3(6), 6 - 14. (2012). Determinants of customer behavioural responses in the nigerian retail banks: structural equation modeling approach . African journal of business management. 6(4), 1652 - 1659. (2016). Ethical marketing practices viewed through consumer spectacles eti?ne marketinške prakse promatrane o?ima potroša?a. Trziste. 28(1), 29 - 45. (2016). What determines adoption of e-banking among nigerians? a conceptual approach . Journal of emerging economies and islamic research. 4(2), 1 - 12. (2016). Linking attitude to actual purchase of herbal product in malaysia: the moderating role of perceived risk. Journal of asian business strategy . 6(2), 22 - 30. (2016). Mediating effect of satisfaction on service quality, image and student loyalty in higher education. Iosr journal of business and management . 18(2), 69 - 72. (2016). Moderating effect of technology innovation on service quality, image and student loyalty in higher education.
international journal of management research and review . 6(4), 502 - 510. (2016). The influence of e-satisfaction, e-trust and hedonic motivation on the adoption of e-banking and its determinants in nigeria: a pilot study. Mediterranean journal of social sciences. 7(1), 54 - 63. (2016). The actual purchase of herbal products in malaysia: the moderating effect of perceived benefit. The european proceedings of social & behavioural sciences . XIV(), 83 - 88. (2016). An exploratory study of muslim consumers’ expectation of an islamic–based retail store and their patronage motive. The european proceedings of social & behavioural sciences . XIV(), 731 - 736. (2016). Analysis of service quality, university image and student satisfaction on student loyalty in higher education in nigeria.. International business management. 10(12), 2490 - 2502. (2016). Leadership quality and the performance of market driven organizations.. Research journal of applied sciences. 11(6), 304 - 309. (2017). The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants. International journal of bank marketing. 35(4), 558 - 582. (2017). Quality management system iso 9001:2008 and iso 9001:2015 standards within higher education institutions . Journal of global business and social entrepreneurship (gbse) . 3(6), 40 - 46. (2017). Quality management system, employee satisfaction and employee performance in private higher education institutions: a proposed framework.
international journal of management research and review . 7(6), 681 - 686. (2017). Effect of procedural justice, perceived safety and forgiveness in nigeria’s domestic airline service. International journal of supply chain management. 6(2), 183 - 189. (2017). Effect of perceived safety, procedural justice on domestic airline passengers of nigeria. Journal of business and retail management research . 12(1), 161 - 168. (2017). Managing consumer-based brand equity through brand experience in islamic banking. Journal of islamic marketing. 8(2), 218 - 242. (2017). Employee critical psychological states as determinants of employee brand equity in banking: a multi-group analysis. Banks and bank systems. 12(3), 61 - 73. (2017). Managing absorptive capacity to enhance the influence of tqm practices on product innovation performance. International journal of economic research. 14(20), 1 - 8. (2017). Facilitating conditions and perceived security as antecedents of trust among e-banking customers in nigeria. International journal of economic research. 14(20), 1 - 12. (2012). Assessing the mediating role of marketing capability in the relationship between tqm practices and innovation performance dynamic capabilities approach . International journal of business and social science (ijbss). 3(23), 165 - 176. (2017). The impact of hospital reputation on patient loyalty. International journal of economic research. 14(20), 1 - 9. (2018). The strategic options to enhance the competitive advantage of malaysian restaurant sector. Geojournal of tourism and geosites. 21(1), 123 - 132. (2018). Employee brand equity and brand empowerment in islamic banking: mediating role of brand psychological ownership. Academy of accounting and financial studies journal. 22(SI), 1 - 5. (2017). Image, perceived quality, perceived value and student loyalty in the higher education institutions. International journal of economic research. 14(2), 371 - 380. (2017). Employee critical psychological states as determinants of employee brand equity in banking: a multi-group analysis. Banks and bank systems. 12(3), 61 - 73. (2017). Managing consumer-based brand equity through brand experience in islamic banking. Journal of islamic marketing. 8(2), 218 - 242. (2018). Brand equity and the role of emergency medical care service quality of private cardiac institutes: an empirical investigation . International journal of pharmaceutical and healthcare marketing. 12(1), 44 - 60. (2018). The impact of automotive after-sales service quality and alternative attractiveness on customer loyalty. International journal of supply chain management. 7(1), 177 - 187. (2018). Do risk and fun matter in the adoption of mobile commerce in nigeria? a pls-sem approach. Advanced science letters. 8(2018), 507 - 518. (2018). The antecedents’ strategies and processes of product innovation performance. Management science letters. 8(11), 1183 - 1198. (2018). Conceptualizing the relation between halal logo, perceived product quality and the role of consumer knowledge. Journal of islamic marketing. 9(4), 727 - 746. (2018). Evaluating relationship between islamic store image and malay muslim consumer attitudes’ in patronizing a store. International journal of supply chain management. 7(6), 108 - 113. (2019). Tourism intention: the empirical investigations of pull, push and perceived security factors in nigeria. Geojournal of tourism and geocites. 25(2), 358 - 374. (2019). The antecedents of online shopping website continuance intention. International journal of innovative technology and exploring engineering. 8(8S), 76 - 79. (2019). Relationship of quality management system iso 9001:2008 and employee performance in private higher education institutions. Journal of advanced research in dynamical & control systems. 11(05), 1090 - 1094. (2019). Does e-satisfaction mediate the relationship between e-banking adoption and its determinants; hybrid approach to tam. Journal of adv research in dynamical & control systems. 11(05), 602 - 613. (2019). Water sustainability in campus: a framework in optimizing social cost . International journal of recent technology and engineering. 8(2S2), 183 - 186. (2019). The mediating effect of human capital on the relationship between strategic innovation and the performance of manufacturing smes in yemen. Organizations and markets in emerging economies . 10(1), 57 - 77. (2019). Does halal logo influence muslim purchase decision? a comparative study between extrinsic and intrinsic religious people. Voice of academia. 15(2), 61 - 68. (2019). Consumer purchase intention on halal packaged food products: does halal logo and ingredients matter? . Journal of islamic, social, economics and development . 4(23), 78 - 86. (2019). Reliability and validity of instruments measuring individual lifestyle scale. International journal of engineering and advanced technology (ijeat). 9(1), 2548 - 2552. (2020). Does halal product availability and accessibility enhanced halal awareness and intention to purchase halal packaged food products: malaysia and thailand’s halal industry perspective . International journal of supply chain management. 9(1), 921 - 930. (2019). Accessibility, security, trust, service quality, and satisfaction the most significant antecedents affects online banking users. journal of computational and theoretical nanoscience. 16(12), 4985 - 4990. (2020). Linking brand engagement to customer-based brand equity and role of brand experience, brand personality, and brand affect: a case of automobile market of pakistan. Management science letters . 10(10), 2237 - 2248. (2020). E-banking as a financial supply chain system: can e-tam improve trust and the rate of adoption? . International journal of supply chain management. 9(2), 216 - 226. (2020). The service excellence performance of public universities in malaysian - an internal client’s experiences. Journal of educational research and indigenous studies. 1(1), 1 - 13. (2020). Service excellence in the malaysian public university: a pilot study. European academic research. 8(1), 1 - 17. (2020). The influence of service quality and brand reputation on customer satisfaction in zakat institution . International journal of supply chain management. 9(2), 240 - 244. (2020). Market readiness and the success of green implementations: are they linked?. Test engineering and management . 83(March-April), 2948 - 2951. (2020). Green innovation: is it a marketing strategy to enhance organizational sustainability?. Test engineering and management. 83(March-April), 2952 - 2970. (2013). Modelling the mediation effect of service recovery on the relationship between customer complaints and customer loyalty in retail banking industry . Modelling the mediation effect of service recovery on the relationship between customer complaints and customer loyalty in retail banking industry. 3(4), 32 - 38. (2012). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di universiti utara malaysia (uum) . International conference & carnival on management system (incams). 2(), 00 - 00. (2014). Sistem pengurusan kualiti islam; aspek tanggungjawab pengurusan dan jawatankuasa syariah . Seminar pengurusan kualiti islam (i-qam)2014. 1(), 0 - 0. (2015). Store choice criteria in small scale retail store: a survey on muslim consumers patronage behavior in malaysia.. 3rd international conference on rural development and entrepreneurship (icore2015): ‘technology, innovation and creativity’ . 3(), 00 - 00. (2011). Direct and indirect effect of internal market orientation on employee brand citizenship behavior: a theoretical framework. Developing a comprehensive performance measurement model for public sectors. 1(), 1 - 6. (2011). Developing a framework for assessing individual capital, competencies, and career success of mba graduates. Transforming human capital in innovation - led economy. 1(), 716 - 728. (2010). The relationship between internal market orientation and employee loyalty behavior. 5th national human resource management conference 2010. 1(), 232 - 240. (2015). People, programme structure and education cost: does it matter to student intentions on selecting higher education institution?. 2nd international conference on innovation and sustainability (icois2015). 1(), 00 - 00. (2012). The impact of crm implementations on employee job satisfaction and attrition rate: evidence from malaysia call centers. . The impact of crm implementations on employee job satisfaction and attrition rate: evidence from malaysia call centers. . (), 1 - 11. (2012). The moderating effect of organizational culture between proactive market orientation and hotel business performance in thailand. The moderating effect of organizational culture between proactive market orientation and hotel business performance in thailand. (), 1 - 12. (2017). Facilitating conditions and perceived security as antecedents of trust among e-banking customers in nigeria. 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . (), 1025 - 1036. (2017). The impact of hospital reputation on patient loyalty. 4th conference on business management (cbm 2017)?: towards industrial revolution (ir) 4.0 . (), 133 - 139. (2013). Analisa jurang pelaksanaan amalan 5s kajian kes jabatan pentadbiran di uum. International conference & carnival on management system (incams). 3(1), 141 - 159. (2018). Understanding mobile commerce intention among nigerians: hybriding tpb, utaut and role of perceived security and awareness. Agba 15th world annual conference. xx(xx), xx - xx. (2018). Must it be serious? testing gamification, hedonic, and cultural factors in the adoption of smartphone banking. 11th international conference on new challenges in management and business. xx(xx), 87 - 87. (2018). Does e-satisfaction mediate the relationship between e-banking adoption and its determinants? hybrid approach to tam. 3rd international conference on business management. xx(xx), xx - xx. (2019). A conceptual framework for logistics service quality (lsq) and omi-channel retailing capabilities in malaysia. 1st international scholars conference 2019 universiti utara malaysia. xx(xx), 33 - 33. (2019). Does utaut complement tam in the prediction of adoption of e-banking among nigerians? . 1st international scholars conference 2019 universiti utara malaysia. xx(xx), 14 - 14. (2019). Halal logo or ingredients? : consumer purchase intention oh halal packaged food products. Proceedings of 2nd international conference on business, humanities and education . 0(0), 116 - 123. (2019). Quality management system iso 9001:2008 and employee satisfaction in private higher education institutions. Seminar wancana pendidikan. 2(), 1 - 6. (2017). Innovation strategies, Universiti Utara Malaysia UUM, Sintok, Kedah :SBM Publication (2013). Bab 5 amalan 5s dan kumpulan inovatif dan kreatif, Pengurusan kualiti di institut pengajian tinggi (pp. 105 - 144), UUM Sintok:UUM Press (2013). Bab 5 amalan 5s dan kumpulan inovatif dan kreatif, Pengurusan kualiti di institut pengajian tinggi) (pp. 105 - 144), UUM Sintok:UUM Press RESEARCH Pembentukan pelan strategik lembaga zakat negeri kedah (2019), Member, KEMENTERIAN/AGENSI LAIN The influence of halal marketing strategies on intention to purchase halal product (2019), Member, ANTARABANGSA Pembangunan indeks kualiti perkhidmatan zakat negeri kedah (2018), Leader, KEMENTERIAN/AGENSI LAIN Smes readiness in adopting digital marketing strategies (2018), Member, ANTARABANGSA An integrated model to enhance malaysia manufacturing product innovation performance (2017), Leader, UNIVERSITI Developing green growth model of smes for a sustainable business development in malaysia (2017), Member, KPT An empirical study in comparing the brand indentity and brand image : a case of branding strategies in uum (2017), Member, UNIVERSITI The impact of food packaging cues on perceived product quality : evidence from pakistani consumer market (2017), Leader, UNIVERSITI Kajian pasaran dan daya maju projek dalam "manager's coffee" di universiti utara malaysia (2016), Member, UNIVERSITI Relationship between automotive after-sales service quality, relationship quality, alternative attractiveness and customer loyalty in malaysian national car maker (2016), Leader, UNIVERSITI Kajian pasaran pembangunan semula taman siswa bandar darul aman (2015), Member, UNIVERSITI Kesan antesen, risiko serta manfaat terhadap sikap, niat dan belian sebenar produk herba di malaysia (2015), Leader, UNIVERSITI The influences of e-satisfaction, e-trust and hedonic motivation on the relationship between e-banking adoption and its determinants in nigeria (2015), Leader, UNIVERSITI Pelan pemasaran mada (2015), Member, KEMENTERIAN/AGENSI LAIN Relationship marketing and loyalty : the moderating role of long-term orientation in nigeria higher education sector (2015), Leader, UNIVERSITI Kajian penandaarasan amalan terbaik strategi perniagaan darulaman golf resort bhd (2015), Member, INDUSTRI The impact of innovation process on innovation outcome and firm performance: an emperical study of electrical and electronics sector in malaysia (2013), Leader, UNIVERSITI Assessing the relationship among tqm practices, knowledge management, innovation capabilities and innovation performance (2012), Member, UNIVERSITI Kajian konsep dan pembentukan standard sistem pengurusan kualiti berlandaskan islam dalam industri perkhidmatan bagi perlaksanaan di negara pertubuhan persidangan islam atau oic (the organization of the islamic conference) (2012), Member, KPT The new measurement/construct of islamic retail store attributes influence on muslim consumer patronage behavior in malaysia (2012), Leader, KPT The impact of crm implementations on employee job satisfaction and attrition rate: evidence from malaysia call centers (2012), Leader, UNIVERSITI Influnce of service quality, corporate image and perceived value on customer behavioral reaponses in the nigerian banks: the moderating effects of switching costs and culture (2011), Leader, UNIVERSITI The direct and indirect effect of internal marketing orientation and brand identity on brand performance: study on uum cob (2011), Member, UNIVERSITI Work related outcomes through employees perception on soft tqm: the moderating impact of sprituality at the workplace (2011), Member, UNIVERSITI Employee brand citizenship behavior : the internal marketing perspective (2010), Member, KPT Market orientation practices of kedah state small medium enterprise (sme) and its effects on organizational performance (2010), Leader, KPT The impacts of customer relationship management on caller satisfaction in customer contact center industry: evidence from malaysia. (2010), Leader, UNIVERSITI Pembentukan piawaian sistem pengurusan kualiti islam: kajian konsep dan istinbat hukum serta tahap penerimaan oleh organisasi di malaysia (2010), Member, KPT Kajian islamic quality management system (iqms) (2008), Leader, INDUSTRI Determinants of customer satisfaction in financial service institutions (2000), Member, KPT Occupation Lecturer Location The location of the interview Business Management Quality Management Institute Telephone 04-9287467 Email Body The main body of the email, including all replied and forwarded text and headers sany@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Sany Sanuri bin Mohd. Mokhtar Creator An entity primarily responsible for making the resource Sany Sanuri bin Mohd. Mokhtar Source A related resource from which the described resource is derived UUM Portal Date A point or period of time associated with an event in the lifecycle of the resource 2020-08-27 Language A language of the resource English Business Management Quality Management Institute http://sapp.uum.edu.my/kik/files/original/f35672e69856ae005f7bb19d6bebb5b1.jpg d947bb153c8c5f894a8bd6fe8accffc9 CV Bibliography LIST OF PUBLICATION Jamaludin, R., Nawi, M.N.M., Bahaudin, A.Y., & Mohtar, S. (2019). Energy efficency of chancellery building at universiti utara malaysia. Journal of advanced research in fluid mechanics and thermal sciences . 58(2), 144 - 152. Abualrejal, H. M.; Abu Al-Rejal, H.M., & Mohtar, S. (2017). The relationship between innovation strategy and strategic planning on small firm performance. Proceeding of "1st international conference on economics business and social sciences". (2ndIRC 2017-LIU Chapter), 41 - 41. Abualrejal, H. M.; Abu Al-Rejal, H.M., & Mohtar, S. (2018). An analysis the relationship between it-business strategic alignment and intangible it resources on the competitive advantages sustainability moderating effect of it personnel capability . International journal of asian social sciences. 3(12), 1170 - 1179. Abualrejal, H. M.; Abu Al-Rejal, H.M., & Mohtar, S. (2018). An investigation of the moderating effect of it personnel capability on the relationship between intangible it resources and it infrastructure flexibility on the sustainable competitive advantages. Journal of asian scientific research. 8(9), 277 - 286. Osman, N.H., Hasnan, N., & Mohtar, S. (2017). The effects of organizations characteristics towards innovation in construction industry.. E- proceedings 2nd international case study conference (icsc 2017). (), - . LIST OF RESEARCH Behavioural study on get-rich-quick schemes in malaysia (2019), Member, Lain-lain Research on the suitability of used snow tyres casing in malaysia: an exploratory study (2018), Member, Lain-lain Risiko perhubungan terhadap perkongsian maklumat rantaian bekalan stesen minyak luar bandar di malaysia (2017), Member, Universiti Assessing the effects of mobile banking service quality on customer satisfaction and the continued usage intention of mobile service (2017), Leader, Universiti Indigenous chicken contract farming integrated approach : development of short supply chain framework for micro ?farm (2017), Member, Universiti Occupation Lecturer Location The location of the interview Technology Management and Logistics UUM Kampus Kuala Lumpur Telephone 04-928032610300 Email Body The main body of the email, including all replied and forwarded text and headers shahimi@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Shahimi bin Mohtar Creator An entity primarily responsible for making the resource Prof. Dr. Shahimi bin Mohtar Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2019-09-25 Language A language of the resource English Technology Management and Logistics UUM Kampus Kuala Lumpur http://sapp.uum.edu.my/kik/files/original/673d9b91eb5d06854a4616202ca46e1b.png 8f769b2f8e93944c3d37f586e8459f58 CV Bibliography LIST 5 LATEST OF PUBLICATION The impacts of enterprise resource planning system adoption on firm’s performance among medium size enterprises . international journal of information systems and social change . 11(1), 24 - 42, (2020). Prospek dan cabaran komunikasi penyertaan belia di era media baharu. E-prosiding seminar teknologi multimedia dan komunikasi 2017 . (), 50 - 59, (2019). Malaysian youth media participation status malaysian youth media participation status malaysian youth media participation status . 2nd international conference on global business and social science (icgbss 2019). (), - , (2019). The empirical evidence of enterprise resource planning system adoption and implementation on firm’s performance among mediumsized enterprises . Global business review. 0(0), 1 - 30, (2019). Belia dan sosialisasi: tingkahlaku relatif dan perspektif terhadap media baharu. Jurnal komunikasi: malaysian journal of communication. 34(3), 208 - 225, (2018). LIST 5 LATEST OF RESEARCH Program asean-japan media and information literacy for the youth: national campaign on media literacy (cyberreadi malaysia) (2020), Leader, Antarabangsa Constructing social commerce business model for small and micro enterprise in malaysia (2019), Leader, Universiti Kajian pembangunan pangkalan data penyelia phd di institusi pengajian tinggi di malaysia (2018), Member, Universiti Using stakeholder feedback in a university for decision making (2017), Member, Universiti Establishing a framework for higher impact entreneurship educational practices (hieep): turning students from job seekers to job creator (2017), Leader, Universiti Occupation Lecturer Location The location of the interview Othman Yeop Abdullah Graduate School of Business Telephone 04-9287101 Email Body The main body of the email, including all replied and forwarded text and headers shahizan@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Shahizan Bin Hassan Creator An entity primarily responsible for making the resource Shahizan Bin Hassan Source A related resource from which the described resource is derived UUM Portal Date A point or period of time associated with an event in the lifecycle of the resource 2020-06-25 Language A language of the resource English Othman Yeop Abdullah Graduate School of Business http://sapp.uum.edu.my/kik/files/original/c536149e7508eddd36f89aa47f0ab858.jpg 65bd2c299cf4cfcd0d40c62b1cee6bde CV Bibliography LIST OF PUBLICATION Ali , H., Syed Yahaya, S.S., & Zain, Z. (2018). The performance of robust multivariate ewma control charts. The journal of social sciences research. Special(6), 52 - 58. Ahad, N.A., & Syed Yahaya, S.S. (2018). Modified one-step m-estimator with robust scale estimator for multivariate data. Journal of engineering and applied sciences. 13(24), 10396 - 10400. NO_INITIAL, & Syed Yahaya, S.S. (2019). Robustification of cusum control structure for monitoring location shift of skewed distributions based on modified one-step m-estimator. Communication in statistics- simulation and computation. online(-), - - -. Ahmad Sabri, H.A.Z.S., Syed Yahaya, S.S., Omar, Z., & Haji Ahmad, A. (2018). The impact of parent's education towards youth leaders. Journal of engineering and applied sciences. 13(6), 5359 - 5363. Ahad, N.A., Abdullah, S., Syed Yahaya, S.S., & Yusof, N. (2018). Robust correlation procedure via sn estimator. Journal of telecommunication, electronic and computer engineering (jtec). 10(1-10), 115 - 118. LIST OF RESEARCH The integration of robust estimators in mewma control charts in monitoring non-normal multivariate process (2019), Member, Kpt Novel robust memory-type and synthetic variable control charts (2016), Leader, Kpt Robustifying pearson's correlation coefficient by using highest breakdown point estimators (2015), Member, Universiti Audit data terkumpul untuk pelan strategik universiti (2014) - teras 3 (2015), Member, Universiti A new location model based on integration of multivariate robust estimators and smoothing approach (2014), Member, Kpt Occupation Lecturer Location The location of the interview Quantitative Sciences UUM College of Arts and Sciences Telephone 04-9286300 Email Body The main body of the email, including all replied and forwarded text and headers sharipah@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Sharipah Soaad Bt Syed Yahaya Creator An entity primarily responsible for making the resource Prof. Dr. Sharipah Soaad Bt Syed Yahaya Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2019-09-26 Language A language of the resource English Quantitative Sciences UUM College of Arts and Sciences http://sapp.uum.edu.my/kik/files/original/54506d655a6a5953238c343cdd8c3c32.png 43df9da0b22fb78b71d7a2225b5d414f CV Bibliography LIST 5 LATEST OF PUBLICATION Financial restatements and sell-side analysts' stock recommendations: evidence from malaysia. International journal of managerial finance. 16(4), 501 - 524, (2020). Impact of ownership characteristics on modified audit opinion in jordan . International journal of accounting, finance and risk management. 4(3), 81 - 93, (2019). The influence of audit committee characteristics on modified audit opinion in jordan . Journal of finance and accounting. 7(3), 95 - 106, (2019). Signalling ipo quality through women on boards. International journal of managerial finance. 15(5), 719 - 743, (2019). Women on corporate boards and allocation of capital raised through ipos. Management decision. 57(3), 547 - 568, (2019). LIST 5 LATEST OF RESEARCH Developing crowdfunding model: an option for start-up businesses for wealth creation (2019), Member, Kpt Modelling sustainability reporting towards analysts' investment recommendations framework (2019), Member, Kpt The recruitment business turbulence at gns sdn bhd. (2017), Member, Universiti Airasia berhad's accounting in the spotlight (2017), Member, Universiti Accounting policy choice and earnings quality: the governance role of gatekeepers in the financial reporting ecosystem (2017), Leader, Kpt Occupation Lecturer Location The location of the interview Othman Yeop Abdullah Graduate School of Business Telephone 04-9287129 Email Body The main body of the email, including all replied and forwarded text and headers wannordin@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Wan Nordin B Wan Hussin Creator An entity primarily responsible for making the resource Wan Nordin B Wan Hussin Source A related resource from which the described resource is derived UUM Portal Date A point or period of time associated with an event in the lifecycle of the resource 2020-06-25 Language A language of the resource English Othman Yeop Abdullah Graduate School of Business http://sapp.uum.edu.my/kik/files/original/2714711fe82702d58ec99d171dc7319f.png f197101fbfe36edcafbd1dfee9374fe9 CV Bibliography LIST 5 LATEST OF PUBLICATION Cabaran dalam melaksanakan teknologi maklumat dan komunikasi: analisis kes persekitaran pembelajaran maya-frog serta strategi untuk melestarikan penggunaan google classroom dalam kalangan guru . Journal of educational research and indigenous studies (jeris). 1(1), 1 - 18, (2020). Virtual learning environment (vle) implementation strategy: an analysis of practicality for google classroom implementation in malaysian schools. Journal of educational research and indigenous studies (jeris). 2(1), 1 - 16, (2019). An exploratory performance on the determinants of cloud-based e-learning adoption by ict professionals: a nigerian perspective. Test engineering and management. 81(1), 5904 - 5912, (2019). A cloud-based e-learning adoption model in developing countries: a systematic literature review. Proceedings of the international conference on ict for transformation (ic-ict4t 2018). I(1), - , (2018). A prototype for cloud computing data security risk awareness and training: a cloud user’s perspective. International journal of computing and mathematics. I(2), CS01 - CS07, (2018). Occupation Lecturer Location The location of the interview Computing UUM College of Arts and Sciences Email Body The main body of the email, including all replied and forwarded text and headers rozai174@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Wan Rozaini binti Sheik Osman Creator An entity primarily responsible for making the resource Prof. Dr. Wan Rozaini binti Sheik Osman Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2020-04-19 Computing UUM College of Arts and Sciences http://sapp.uum.edu.my/kik/files/original/6aa742235e89b58800cbec838634b67d.jpg 5b29debdf059ea949fd5dbfbad59edc2 CV Bibliography LIST OF PUBLICATION Abas, Z., & Mokhtar, S.S.M. (2019). The mediating effect of human capital on the relationship between strategic innovation and the performance of manufacturing smes in yemen. Organizations and markets in emerging economies . 10(1), 57 - 77. Arshad, R., & Abas, Z. (2018). Can teachers’ age and experience influence teacher effectiveness in hots? . International journal of advanced studies in social science & innovation . 2(1), 144 | - 158. Arshad, R., & Abas, Z. (2018). Teachers’ delivery effectiveness amongst teachers with different teaching field: any significant difference?. International journal of advanced studies in social science & innovation . 2(4), 1 - 14. Alaudin, A., & Abas, Z. (2018). R&d structure, performance measurement and control. Asian journal of multidisciplinary studies . 6(9), 1 - 7. Alaudin, A., & Abas, Z. (2018). Control systems and innovation in medium-sized firms. International journal of accounting, finance and business (ijafb). 3(9), 1 - 16. LIST OF RESEARCH The practices of management consultants in malaysian public sector: moving forward with new national agendas (2019), Member, Kpt Pengurusan kos : integrasi aplikasi lean dan iso 9001 di majlis bandaraya alor setar mbas), kedah darulaman ke arah smart city (2016), Member, Kpt Research in ktp problem statements of industry/community problems in malaysia and asean region (2015), Leader, Lain-lain Research development and commercialization policy for ministry of higher education (2013), Leader, Lain-lain Busines model for broiler industry in malaysia: an integrated knowledge management approach (2012), Leader, Kpt Occupation Lecturer Location The location of the interview Tunku Puteri Intan Safinaz School of Accountancy Institute of Tun Dr. Mahathir Mohamad Telephone 04-9284840 Email Body The main body of the email, including all replied and forwarded text and headers zakaria@uum.edu.my Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource CV - Prof. Dr. Zakaria B Abas Creator An entity primarily responsible for making the resource Prof. Dr. Zakaria B Abas Source A related resource from which the described resource is derived Portal UUM Date A point or period of time associated with an event in the lifecycle of the resource 2019-09-25 Language A language of the resource English Institute of Tun Dr. Mahathir Mohamad Tunku Puteri Intan Safinaz School of Accountancy